New Student Services Fall 2020 Information

UT Austin Fall 2020 Information: Protect Texas Together Website

The University of Texas at Austin released the Fall 2020 Reopening Plan this summer from interim president Jay Hartzell, which includes a dedicated website for information. The website, Protect Texas Together, offers an in-depth look at the complete scope of UT Austin's fall planning decisions. It includes specific guidance for all members of the UT community and answers many frequently asked questions. This website will be updated continually throughout the summer and into the fall semester, so please plan to refer back to it. Students and families are highly encouraged to read the page:

New Student Services Program Updates for Fall 2020

Based on the release of UT Austin’s reopening plan, New Student Services has updated some of our processes and procedures for the fall, and they are available below.

Please continue to monitor this page for the latest updates.

Last updated:  7/31/2020

New Student Services Operational Updates

  • For the fall 2020 semester, operation hours for New Student Services will be remote from 8 a.m. to 5 p.m., Monday through Friday. Essential personnel will be working remotely and will respond to phone and email inquiries as soon as possible during normal business hours.
  • Visitors are required to make appointments to meet with staff members because they may not be physically present. Contact information for currently enrolled students involved with Horns Helping HornsFirst-Generation Living Learning CommunityLonghorn TIES and Transition Programs are below.
  • The New Student Services’ office in the Student Services Building, suite 3.410, will be closed for walk-ins, but will be open for pre-arranged appointments.

Safety Protocols

  • In an effort to promote social distancing, students are required to make email appointments to meet with staff.
  • New Student Services is implementing policies and practices in alignment with the university’s health and safety guidelines. Wearing a recommended face covering at all times when inside university buildings will be mandatory except when alone in a private office, eating in a campus dining facility or when students are in their own residence hall rooms. A face covering while outdoors is encouraged.
  • Visitors to the Student Services Building are expected to follow the Health and Wellness guidelines established by the university Visitors entering the SSB will be symptom checked by University Health Services (as manded by Austin Public Health). We encourage you to review the Student Services Building website for updated information prior to arriving.

New Student Services Program Updates and Contact Information